Shipping policy

Radiance Shopping & Shipping Policy

Welcome to Radiance ✨
Thank you for supporting our small, Black-owned beauty brand! Please review our shopping and shipping policy before placing your order.

🛍️ Orders

All Radiance orders are processed with care. Please make sure your shipping information is correct before completing your purchase. Radiance is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

🇺🇸 U.S. Shipping
Enjoy FREE SHIPPING on all U.S. orders! We’re happy to cover the cost of shipping within the United States.

🌎 International Shipping
Radiance ships internationally. International customers are responsible for all shipping costs, which will be calculated at checkout.

International customers may also be responsible for any customs fees, duties, taxes, or other charges imposed by their country. These fees are not included in the Radiance product price or shipping cost.

⏰ Processing & Delivery

Please allow time for your order to be processed and prepared for shipment. Once your order has shipped, you will receive tracking information when available.

Delivery times may vary depending on your location and the shipping carrier. Radiance is not responsible for carrier delays, lost packages, or delays caused by customs.

💄 Damaged or Incorrect Orders

We want you to love your Radiance experience! If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order information and photos of the issue so we can review it and determine the best resolution.

💕 Thank You for Shopping Radiance

Every purchase helps support a growing, Black-owned business. Thank you for choosing to be apart of team Radiance!